RETURNS OR EXCHANGES

Welcome to smartfridgepro.shop. To protect your shopping rights, please carefully read the following refund policy before purchasing air fryer products. By placing an order, you agree to this policy.

1. Return Eligibility
   Customers can apply for a return within 30 days of receiving the goods.

Returned goods must be in their original packaging, undamaged, with all accessories included, and in a condition suitable for resale.

Items damaged by human error, mishandled, disassembled or modified, or that do not meet the return conditions may not be eligible for a return.

2. Shipping and Delivery Information
   Shipping Location: USA
   Order Processing Time: Same day (business day)
   Shipping Time: Approximately 2 days
   Logistics tracking information will be provided after the goods are shipped, allowing customers to check their order status in real time.
3. Return Process

To return an item, please follow these steps:

Contact customer service to submit a return request, providing your order number and reason for return;

Wait for review and obtain return authorization information;

Send the item back to the designated return address:

Return Address:
19 Shippee Schoolhouse Rd, Foster, RI, 02825

4. Refund Policy

Once we receive the returned item and confirm it meets the return requirements, we will begin the refund process.

Refund Arrival Time: Refunds will be credited to your original payment account within 3 days.

Actual arrival time may vary slightly depending on the processing speed of banks, credit card institutions, or payment platforms.

5. Shipping Costs

For returns due to product quality issues, shipping damage, or incorrect item delivery, the merchant will bear the return shipping costs.

For returns due to personal reasons (such as dislike, incorrect purchase, size mismatch, or other reasons), the customer will bear the return shipping costs.

6. Clearance Sale Special Note

Due to continuous operating losses, the merchant has decided to conduct a clearance sale at a loss.

Some air fryer products are being sold below cost; stock is limited and available while supplies last. Clearance items are still subject to our standard return and refund policy.

7. Contact Information

For any refund or after-sales issues, please contact us:

Email: james.bolt@smartfridgepro.shop