PRIVACY POLICY

Welcome to smartfridgepro.shop (hereinafter referred to as “this website”). We highly value your privacy and personal information security. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when browsing, registering, purchasing goods, and using the services of this website. By accessing or using this website, you indicate that you have read and agree to the contents of this policy.

1. Information Collection

When you use this website, we may collect the following information:

Name, contact number, and email address;
Shipping address, billing address, and order information;
Payment information (securely processed by a third-party payment service provider; this website does not directly store complete payment information);
Order records, logistics and delivery information, and after-sales service records;
Device information, IP address, browsing behavior, and website usage data.

2. Purpose of Information Use

The collected information will be used for the following purposes:

Processing orders, payments, and delivery services;
Providing customer support, after-sales service, and refund processing;
Sending order notifications and logistics status updates;
Improving website functionality and optimizing the shopping experience;
Preventing fraud and ensuring transaction security.

3. Information Sharing and Disclosure

We will not sell, rent, or trade your personal information. We may share necessary information only in the following circumstances:

Assisting payment service providers with payment processes;
Completing order shipping with logistics and delivery partners;
Disclosure as required by laws and regulations or legal government requirements.

4. Shipping and Delivery Information
   Shipping Location: USA
   Order Processing Time: Same day (business days)
   Shipping Time: Approximately 2 days
   Logistics tracking information will be provided after the goods are shipped.
5. Returns and Refunds Policy
   Return Period: Returns can be requested within 30 days of receipt.
   Goods must be in their original packaging and not affect resale.
   Refund Arrival Time: Refunds will be returned to the original payment account within 3 days of confirmation of return.
6. Clearance Sale Special Note

Due to ongoing operating losses, the merchant has decided to conduct a clearance sale at a loss. Some items may be sold below cost price; inventory is limited and will be sold while supplies last. Clearance items are still subject to the current return and refund policy of this website.

7. Information Security

We take reasonable technical and management measures to protect your personal information and prevent unauthorized access, disclosure, modification, or loss. However, internet data transmission cannot be guaranteed to be absolutely secure; please understand the associated risks.

8. Policy Updates

This website reserves the right to update this Privacy Policy from time to time. Updates will take effect immediately upon publication, and your continued use of this website indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: james.bolt@smartfridgepro.shop